TCU Convenes National Strategic Workshop to Enhance Internal Quality Assurance in University Institutions

In response to the evolving demands of the higher education landscape and the increasing emphasis on quality assurance, the Tanzania Commission for Universities (TCU) convened a two-day capacity development workshop for Directors and Coordinators of Quality Assurance from universities and university colleges across the country.

Held from 5th to 6th June 2025 at Magadu Hotel, Mzinga Corporation in Morogoro, the workshop was conducted under the theme: “Defining the Role of Quality Assurance Officers for Effective Internal Quality Assurance in Higher Education.” The event brought together key institutional experts in university education quality assurance, fostering a platform for knowledge exchange, strategic reflection, and professional development.

The workshop was officially opened by the Vice Chairperson of TCU, Prof. Makenya Maboko, who delivered opening remarks highlighting the increasing complexity of quality assurance amid expanding stakeholder expectations and global educational transformations.

Quality assurance in higher education is rather complicated, given the numerous parameters that must be continuously monitored and evaluated,” Prof. Maboko noted. “A comprehensive and integrated approach, anchored in effective governance, transformative leadership, and robust internal systems, is essential to meet contemporary demands,” he added.

Prof. Maboko further emphasised the importance of systematic capacity-building, observing that quality assurance officers are often appointed without prior specialised training. This, he stated, can hinder their effectiveness in discharging critical responsibilities within their institutions.

 “I commend the Executive Secretary, Prof. Charles Kihampa, and the entire team at TCU for organising this important workshop,” he remarked. “My appreciation also extends to the facilitators and participants for their dedication to strengthening higher education in Tanzania,” he added.

In a particularly thought-provoking segment of his address, Prof. Maboko called for a rethinking of the operational model of Internal Quality Assurance Units within universities. He drew comparisons with Internal Audit Units in public institutions, which are mandated to provide independent, risk-based, and strategic insights to management and governing bodies.

“Is it not worthwhile for Internal Quality Assurance Units to operate in a similar fashion to Internal Audit Units?” he posed. “This is food for thought, and I hope it will stimulate meaningful discussion during the workshop.”

The programme featured a range of pertinent and timely topics designed to equip participants with the knowledge and skills required to navigate the contemporary higher education environment. These included:

  • Enhancing Quality Assurance in Academic Governance and Decision-Making; 
  • Strengthening Quality Assurance Practices within the National Regulatory Framework; 
  • Expectations, Experiences, and Challenges of Being a Quality Assurance Officer; 
  • Advancing Quality Assurance Practices to Address Institutional Challenges; 
  • Leadership and Management Skills for Quality Assurance Officers; and 
  • Reimagining Quality Assurance in the Age of Artificial Intelligence, Disruptions, and Digital Learning. 

Facilitation was led by respected figures in academia and quality assurance: Prof. Daniel Mkude, Prof. Idrissa Mshoro, Prof.  Kallunde Sibuga, Dr. Nsubili Isaga, and Dr. Telemu Kassile. Their vast experience and expertise added significant value to the proceedings.

In concluding his remarks, Prof. Maboko underscored the vital role quality assurance officers play in ensuring that university institutions produce graduates who are competent, innovative, and responsive to the needs of the national, regional, and international labour markets.

“The expectations of stakeholders including the Government are clear. Universities must remain relevant by producing graduates who are prepared to address real-world challenges. Your role as quality assurance officers is crucial in fulfilling this mandate.”

The workshop concluded with renewed optimism that the knowledge, experiences, and strategies shared over the two days would significantly contribute to strengthening internal quality assurance mechanisms across university institutions in Tanzania.

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